Nelnet vs Laurel Road: Student Loan Refinancing Compared

Written by: Michael Kosoff
Updated: 1/22/26

Nelnet vs Laurel Road: Student loan refinancing compared

Choosing the right lender for student loan refinancing often comes down to your profession and financial profile. In this Nelnet vs Laurel Road comparison, the distinction is clear: Nelnet offers a broad, accessible platform suitable for a wide range of graduates, while Laurel Road specializes in premium refinancing options, particularly for healthcare professionals and those with advanced degrees.

If you are a doctor, dentist, or nurse, Laurel Road likely offers tailored benefits that are hard to beat. However, if you are a graduate with a standard degree looking for flexible repayment terms and a streamlined digital experience, Nelnet provides competitive options without niche requirements. You will learn which lender offers better rates for your specific credit profile, how their eligibility criteria differ, and which unique perks—such as residency deferment or cosigner release—might make one the superior choice for your financial goals.

Both lenders are established, legitimate financial institutions that can help you reduce interest costs or simplify repayment. By understanding their specific strengths, you can confidently select the partner that best aligns with your long-term financial strategy.

Context: How student loan refinancing works in 2025

Before diving into the specific features of Nelnet vs Laurel Road, it is essential to understand the mechanics of refinancing in the current economic landscape. As of 2025, refinancing involves taking out a new loan from a private lender to pay off one or more existing student loans. The goal is typically to secure a lower interest rate, which can save thousands of dollars over the life of the loan, or to adjust the repayment term to lower monthly payments.

Refinancing is particularly attractive for borrowers who have improved their credit score or income since they first borrowed for college. It allows you to leverage your current financial stability to get better terms than you qualified for as a student. Additionally, it is a primary method for removing a cosigner from original loans, allowing graduates to take full responsibility for their debt.

However, there is a critical trade-off to consider. When you refinance federal student loans with a private lender, you permanently lose federal protections. These include access to income-driven repayment (IDR) plans, Public Service Loan Forgiveness (PSLF), and generous deferment options. For this reason, refinancing is generally best suited for borrowers with stable employment, strong credit, and a low likelihood of needing federal safety nets. For a deeper understanding of the process, review our guide to student loan refinancing.

Overview of Nelnet and Laurel Road as refinancing lenders

To make an informed decision, it helps to know who you are borrowing from. Nelnet and Laurel Road represent two different approaches to the student loan market, each with a distinct history and target audience.

Nelnet is a household name in the student loan industry, primarily known as a massive federal student loan servicer. However, Nelnet Bank also operates as a private lender, offering student loan refinancing directly to consumers. Because of their vast experience servicing millions of borrowers, Nelnet has built a refinancing product designed for the general graduate population. They emphasize a straightforward digital experience and broad eligibility criteria, making them a strong contender for borrowers from diverse educational backgrounds.

Laurel Road, on the other hand, is a digital banking platform and a brand of KeyBank. They have carved out a specific niche by focusing heavily on healthcare professionals and high-earning graduates. Laurel Road was one of the first lenders to offer special refinancing programs for residents and fellows, acknowledging the high future earning potential of medical professionals even if their current income is lower during training. While they do refinance loans for general graduates, their most competitive features are designed for those in the medical, dental, and nursing fields.

The key difference lies in their market focus: Nelnet casts a wide net, offering solid, reliable refinancing for the average borrower. Laurel Road targets specific professional segments, offering premium benefits that cater to the unique career trajectories of doctors and clinicians. Understanding this positioning helps explain why their rates and terms differ.

Quick comparison: Nelnet vs Laurel Road at a glance

When comparing lenders, seeing the numbers side-by-side clarifies the differences in loan limits, terms, and requirements. While both lenders offer competitive products, their specific allowances for loan amounts and terms vary.

The table below outlines the key features for both lenders. Note that Laurel Road’s offerings often include specialized terms for healthcare professionals that differ from their standard refinancing product.

Feature Nelnet Laurel Road
Fixed APR Range 5.29% – 9.99% 4.99% – 9.75%
Variable APR Range 5.99% – 10.99% 5.49% – 10.25%
Loan Terms 5, 7, 10, 15, 20 years 5, 7, 10, 15, 20 years
Min Loan Amount $5,000 $5,000
Max Loan Amount $125,000 (undergrad)
$500,000 (grad)
$300,000 (standard)
No limit (healthcare)
Min Credit Score 680 660 (standard)
Cosigner Release After 24 on-time payments After 36 on-time payments
Origination Fees None None
Autopay Discount 0.25% 0.25%

Source: Nelnet.com and LaurelRoad.com (as of May 2025)

For general borrowers, Nelnet provides a highly accessible structure with clear limits based on degree type. Laurel Road stands out for high-balance borrowers, particularly in the medical field where they impose no maximum loan limit—a crucial feature for doctors carrying significant medical school debt.

Interest rates and loan terms compared

While the table above provides the headlines, understanding how these rates and terms apply to your loan is critical for maximizing savings. As of May 2025, both lenders offer competitive fixed and variable interest rates, but the right choice depends on your risk tolerance and repayment timeline.

Fixed vs. Variable Rates: Both Nelnet and Laurel Road offer fixed rates, which remain the same for the life of the loan, providing stability and predictable monthly payments. This is generally the preferred option for most borrowers, especially those with longer repayment terms. Variable rates may start lower but can fluctuate with market conditions (specifically the SOFR index). In a rising rate environment, a variable rate can become expensive, making it a riskier choice unless you plan to pay off the loan very quickly.

Impact of Credit and Term Length: The lowest advertised rates at both lenders are reserved for borrowers with excellent credit (typically 750+) who choose shorter repayment terms, such as 5 or 7 years. If you select a 20-year term to lower your monthly payment, you will likely receive a higher interest rate. Laurel Road is known for being particularly competitive for borrowers with strong credit profiles and high incomes, often beating market averages for “super-prime” borrowers.

Autopay Discounts: Both lenders offer a standard 0.25% interest rate reduction if you enroll in automatic payments. This is an industry-standard benefit that effectively lowers your APR and reduces the total interest paid over the life of the loan. To see how these small percentage differences impact your wallet, use our refinancing calculator.

Eligibility requirements: Who qualifies at each lender

Securing a low rate is only possible if you meet the lender’s underwriting criteria. While both Nelnet and Laurel Road look for creditworthy borrowers, their specific requirements for income and credit history differ slightly.

Credit Score and History: According to Nelnet.com, they typically require a minimum credit score of around 680 as of May 2025. They look for a clean credit history free of recent bankruptcies or delinquencies. Laurel Road generally requires a minimum score of 660, but approval for their most competitive rates usually requires a score significantly higher. For both lenders, having a higher score improves your approval odds and the rate you are offered.

Income and Employment: Both lenders require proof of employment or a firm job offer. Laurel Road places a heavy emphasis on debt-to-income (DTI) ratio and often looks favorably on professionals with high earning potential, even if their current debt load is high. This makes them a strong option for professionals who might look risky to other lenders due to large loan balances. Nelnet focuses on stable income and a reasonable DTI ratio, catering to the broader graduate market.

Cosigner Options: If you don’t meet the income or credit requirements on your own, both lenders allow you to apply with a creditworthy cosigner. Adding a cosigner can not only help you qualify but also secure a lower interest rate. According to Mark Kantrowitz, financial aid expert, “Most students will need a cosigner to qualify for a private student loan.” This is especially true for recent graduates who have not yet built a lengthy credit history. Both lenders also offer cosigner release programs, though the timeline differs: Nelnet allows you to apply to release your cosigner after 24 on-time payments, while Laurel Road requires 36 months.

Unique borrower benefits and perks

Beyond interest rates, the unique benefits offered by each lender can significantly add to the value of refinancing, especially for specific borrower groups.

Laurel Road’s Healthcare Focus: Laurel Road is the clear leader for healthcare professionals. According to LaurelRoad.com, their standout feature is a special refinancing program for residents and fellows as of May 2025. This program allows eligible medical and dental residents to pay just $100 per month throughout their training, with interest accruing but not capitalizing until after the training period ends. This is a massive benefit for doctors in training who want to refinance early but cannot afford full standard payments on a resident’s salary. Additionally, they often offer relationship discounts for borrowers who open a checking account with Laurel Road.

Nelnet’s Flexibility: Nelnet focuses on creating a seamless, user-friendly experience for the general borrower. As a major servicer, their digital interface is robust, making it easy to manage payments and upload documents. They allow for the refinancing of both federal and private loans and support borrowers with degrees from a wide range of Title IV schools. While they may have fewer niche “perks” than Laurel Road, their cosigner release policy is faster (24 months vs. 36 months), which is a significant advantage for families wanting to disentangle their finances sooner.

Discounts and Bonuses: As of May 2025, Laurel Road frequently runs referral bonuses where you can earn cash for referring friends who refinance. Nelnet also occasionally offers referral incentives. Both lenders provide the standard 0.25% autopay discount mentioned earlier. When evaluating perks, consider whether you will actually use them; for a non-medical professional, Laurel Road’s residency perks are irrelevant, making Nelnet’s faster cosigner release potentially more valuable.

Fees, forbearance, and hardship options

No one plans for financial difficulty, but understanding the safety nets available is crucial when moving from federal to private loans. Private lenders generally offer fewer protections than the federal government, but Nelnet and Laurel Road both have policies to assist borrowers in distress.

Fee Structures: As of May 2025, neither Nelnet nor Laurel Road charges origination fees or prepayment penalties. This means you can pay off your loan as quickly as you like without extra cost. However, both lenders will charge late fees if payments are missed, so setting up autopay is highly recommended to avoid unnecessary charges.

Forbearance Policies: Both lenders offer forbearance options for economic hardship, typically in 3-month increments, with a cap on the total duration (usually 12 months over the life of the loan). During forbearance, interest continues to accrue. Laurel Road also offers natural disaster forbearance and specific deferments for returning to school or military service, though these are less generous than federal equivalents.

Death and Disability: Both lenders have policies to discharge the loan in the event of the primary borrower’s death or permanent disability. This is a critical protection that ensures your debt does not become a burden to your estate or family. While private protections have improved, remember that they are discretionary compared to federal rights. If you anticipate needing income-driven repayment due to unstable income, you should review federal options in our guide to federal loan protections before refinancing.

Application process and customer experience

The ease of application and the quality of customer support can make a stressful financial transaction much smoother. Both Nelnet and Laurel Road operate primarily online, but their user experiences reflect their different focuses.

Prequalification: Both lenders offer a “check your rate” tool that performs a soft credit pull. This allows you to see your estimated interest rate and monthly payment without affecting your credit score. It is highly recommended to use this feature at both lenders to compare actual offers before submitting a full application.

Timeline and Documentation: The application process for both is digital and streamlined. You will need to provide proof of citizenship, income verification (pay stubs or tax returns), and payoff statements for your current loans. Once approved, Nelnet typically funds loans within a few weeks, handling the payoff of your old lenders directly. Laurel Road’s timeline is similar, though complex applications for self-employed professionals or residents might take slightly longer to verify.

Customer Service: Nelnet leverages its massive infrastructure to provide reliable customer support via phone and email. Users often report that the dashboard is intuitive. Laurel Road, being a division of KeyBank, offers premium support channels, including chat and phone support with extended hours. Their reputation is generally strong among healthcare professionals who appreciate speaking with agents familiar with medical career paths.

Who should choose Nelnet vs Laurel Road

After reviewing the rates, terms, and benefits, the choice between Nelnet and Laurel Road usually becomes clear based on your specific profile. Here is a framework to help you decide.

Choose Nelnet if:
  • You want a faster cosigner release: You aim to release your cosigner in 24 months rather than 36.
  • You have a general degree: You work in business, arts, technology, or education and want a straightforward refinancing experience.
  • You value flexibility: You want a lender with broad eligibility criteria regarding schools and degree types.
  • You are borrowing a standard amount: Your loan balance is under $125,000 (for undergraduates) and fits within standard limits.
Choose Laurel Road if:
  • You are a healthcare professional: You are a resident, fellow, doctor, dentist, or nurse who can benefit from specialized repayment plans.
  • You have a very high loan balance: You need to refinance more than $300,000 in medical or dental school debt.
  • You have excellent credit and income: You are a “super-prime” borrower looking for potentially market-leading rates tailored to high earners.
  • You want banking perks: You are interested in bundling your loan with a checking account to receive relationship discounts.
Quick Tip: If you have strong credit, you don’t have to guess. Use the prequalification tool at both lenders. It takes less than 5 minutes and won’t hurt your credit score, giving you a definitive answer on who offers the better rate.

Ready to see your personalized rates? Compare rates from top refinancing lenders.

Frequently asked questions

Can I refinance both federal and private loans with Nelnet or Laurel Road?

Yes, both lenders allow you to refinance and consolidate federal and private student loans into a single new private loan. However, remember that refinancing federal loans means giving up federal benefits like income-driven repayment and forgiveness programs.

Does Nelnet or Laurel Road offer cosigner release?

Yes, both lenders offer cosigner release programs. Nelnet allows you to apply for cosigner release after making 24 consecutive on-time full payments, while Laurel Road requires 36 consecutive on-time payments, subject to credit approval.

What credit score do I need to refinance with Laurel Road?

According to LaurelRoad.com, they generally require a minimum credit score of 660 to qualify for refinancing as of May 2025. However, to secure their lowest advertised rates, borrowers typically need a much higher score, often in the mid-to-high 700s, along with a strong debt-to-income ratio.

Is Laurel Road only for healthcare professionals?

No, Laurel Road refinances student loans for graduates with degrees in many fields, including business, engineering, and law. However, their most unique benefits, such as the resident payment program and uncapped loan limits, are specifically designed for healthcare professionals.

Can I refinance student loans without a degree?

Generally, no. Both Nelnet and Laurel Road typically require borrowers to have graduated with a degree from an eligible Title IV school to qualify for refinancing. If you did not graduate, you may need to explore other lenders that specialize in non-degree refinancing.

Conclusion

Refinancing your student loans is a major financial move that can simplify your life and save you money. When comparing Nelnet vs Laurel Road, the decision largely depends on your career path and financial priorities.

Key takeaways:

  • Nelnet is an excellent choice for general graduates seeking broad eligibility, flexible terms, and a faster 24-month cosigner release path.
  • Laurel Road is the premier option for healthcare professionals, offering specialized programs for residents and unlimited loan balances for doctors and dentists.
  • Both lenders offer competitive rates and charge no origination fees, making them cost-effective options for qualified borrowers.
  • Always weigh the loss of federal protections against the potential interest savings before refinancing federal loans.

Ultimately, the “best” lender is the one that offers you the lowest rate and the terms that fit your budget. Since interest rates vary based on your personal credit profile, the smartest next step is to check your rate with multiple providers.

Ready to compare your personalized rates? Check rates from multiple lenders including Nelnet and Laurel Road—prequalifying takes minutes and won’t affect your credit score.

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