How to apply for a Parent PLUS loan
To apply for a Parent PLUS Loan, the parent borrower must log in to StudentAid.gov using their own FSA ID, submit the Direct PLUS Loan Application, pass a credit check, and electronically sign the Master Promissory Note (MPN). Once these steps are complete, the school certifies the loan amount and sets the disbursement schedule, typically within 1–3 weeks.
Worried about covering the tuition bill without overspending—or risking a last-minute denial? You aren’t alone. Navigating the gap between a financial aid offer and the final cost of attendance is a common stressor for families. This guide provides a clear, step-by-step roadmap to securing the funding you need while protecting your family’s financial future.
What are Parent PLUS loans?
Parent PLUS Loans are federal loans available to biological or adoptive parents of dependent undergraduate students. Unlike Direct Subsidized or Unsubsidized loans, which are issued in the student’s name and have strict borrowing limits, Parent PLUS Loans allow parents to borrow up to the full cost of attendance minus any other financial aid received. This makes them a powerful tool for filling funding gaps when savings and student-level aid fall short.
However, they differ from other federal options in critical ways: eligibility relies on an adverse credit history check, and interest rates are generally higher than those offered directly to students. Because these loans are the legal responsibility of the parent—not the student—understanding the application mechanics and timing is essential.
In this guide, you will learn:
- How to create the necessary accounts and navigate StudentAid.gov.
- The specific documents required for a smooth application.
- How the credit check works and what to do if you are denied.
- Critical timelines for application and disbursement to ensure bills are paid on time.
Timing is particularly important. According to StudentAid.gov, credit checks for PLUS loans are generally valid for 180 days as of January 2025. Applying too early can result in an expired approval, while applying too late may delay funds. By following the steps below, you can ensure the application is accurate, timely, and successful.
Parent PLUS eligibility requirements and pre-application checklist
Before starting the application, it is essential to verify that both the borrower and the student meet the federal eligibility criteria. Unlike private loans, Parent PLUS Loans do not require a specific debt-to-income ratio or a minimum credit score, but they do have strict requirements regarding citizenship, enrollment status, and credit history.
To qualify for a Direct Parent PLUS Loan, the borrower must be the biological or adoptive parent of a dependent undergraduate student. Stepparents are also eligible if their income and information are included on the student’s Free Application for Federal Student Aid (FAFSA). Legal guardians and grandparents are generally not eligible unless they have legally adopted the student.
Additionally, the student must be enrolled at least half-time at a school that participates in the Direct Loan Program. Both the parent and the student must be U.S. citizens or eligible non-citizens, and neither can be in default on existing federal student aid.
The most distinct requirement for Parent PLUS Loans is the credit check. While the Department of Education does not use a credit score model (like FICO), they do check for “adverse credit history.”
According to StudentAid.gov as of January 2025, you are considered to have an adverse credit history if your credit report shows:
- Accounts with a total combined outstanding balance greater than $2,085 that are 90 or more days delinquent or have been placed in collection within the last two years.
- Default determination, bankruptcy discharge, foreclosure, repossession, tax lien, wage garnishment, or write-off of a federal student aid debt during the five years preceding the credit report date.
Why it matters: the credit pullApplying for a Parent PLUS Loan triggers a hard credit inquiry, which may temporarily lower your credit score by a few points. According to StudentAid.gov, this credit check is valid for 180 days as of January 2025. If you apply too early—more than six months before the start of the term—the check may expire, requiring a second inquiry to disburse the funds.
Before you log in to apply, the student must have already completed and submitted their FAFSA. The school uses the FAFSA data to determine the Cost of Attendance (COA) and verify enrollment. Without a FAFSA on file, the school cannot certify the loan.
You also need to calculate exactly how much funding you need. Parents can borrow up to the full COA minus other financial aid received. It is often wise to calculate this amount manually rather than requesting the “maximum amount,” as borrowing the maximum can lead to over-borrowing and unnecessary interest costs. You can review federal loan limits to see what the student has already been offered.
Gather the following documents to ensure you can complete the application in one sitting:
Parent PLUS application checklist
- Verified FSA ID: You will need your own username and password (distinct from the student’s).
- Personal Information: Your permanent address, email, phone number, and Social Security Number.
- Employer Information: Employer name, address, and phone number (if employed).
- Student Information: The student’s full name, Social Security Number, and date of birth.
- School Information: The exact name of the school the student plans to attend.
- Loan Amount: The specific dollar amount you wish to borrow, or a decision to request the maximum available.
With your eligibility confirmed and documents in hand, the next critical step is ensuring you have the correct digital credentials to access the system.
Creating your FSA ID and accessing StudentAid.gov
To access the Direct PLUS Loan Application, you must log in to StudentAid.gov using your own Federal Student Aid (FSA) ID. This username and password serve as your legal digital signature for all federal student aid documents. If you have previously cosigned a FAFSA for a student, you likely already have an FSA ID. If not, you must create one before proceeding.
A critical distinction must be made here: Parents and students cannot share an FSA ID. Even if you are managing the financial aid process on behalf of the student, you must create a separate account linked to your own Social Security Number (SSN). Using the student’s credentials to apply for a Parent PLUS Loan will result in processing errors and delays.
The account creation process typically takes less than 10 minutes. Follow these steps to ensure your ID is set up correctly:
- Visit the creation page: Go to the Create Account page on StudentAid.gov.
- Enter personal details: Input your full name, date of birth, and SSN exactly as they appear on your Social Security card. Even a minor typo here can cause a mismatch with the Social Security Administration (SSA).
- Provide contact information: Enter a unique email address and mobile phone number. These cannot be the same as those associated with the student’s account.
- Set up security: Create a username and password, then select challenge questions to secure your account.
- Verify your contact info: You will receive a secure code via email and text message to verify your identity immediately.
While you can use your FSA ID immediately to sign the FAFSA, full functionality—including signing a Master Promissory Note (MPN) for a PLUS loan—requires the SSA to verify your information. This matching process typically takes 1–3 days. It is highly recommended to create your FSA ID several days before you plan to submit the loan application to avoid timing bottlenecks.
Troubleshooting common login issuesIf you encounter errors during setup, check for these common pitfalls:
- “Email already in use”: This usually means you or the student used this email for a different FSA ID. You must use a unique email address for your parent account.
- Name mismatch: If your current name differs from your Social Security card (e.g., due to marriage or divorce), you must use the name on file with the SSA or update your SSA records first.
- Forgotten credentials: If you have an old account but forgot the details, do not create a new one. Use the “Forgot My Username/Password” links to recover your account.
Once your FSA ID is verified and working, you are ready to log in and begin the formal application process.
Completing the Parent PLUS loan application step-by-step
With your FSA ID ready and your documents gathered, you can now navigate the application itself. The Direct PLUS Loan Application is hosted entirely on StudentAid.gov and typically takes about 20 minutes to complete. Unlike the FAFSA, which is completed annually by the student, this application is specific to the parent borrower and must be submitted for each year you intend to borrow.
Log in to StudentAid.gov using your parent FSA ID (not the student’s). Navigate to the “Apply for Aid” dropdown menu and select “Apply for a Parent PLUS Loan.”
The first section asks you to confirm your personal information. Much of this will auto-populate based on your FSA ID profile. You will verify your permanent address, email, and phone number. You will also be asked to provide your employer’s information. While employment is not a strict eligibility requirement for the loan itself, the Department of Education collects this data to assist with future loan servicing.
Next, you will identify the student for whom you are borrowing. You must enter their First Name, Last Name, Social Security Number, and Date of Birth exactly as they appear on their FAFSA. If these details do not match, the school will not receive the loan record.
Selecting the school: Search for and select the specific college the student plans to attend. You can only select one school per application. If the student is deciding between two colleges, you must wait until they have made a final deposit and committed to one institution before applying.
Loan period: You will be asked to specify the loan period. You can generally choose to apply for the full academic year (e.g., August to May) or a single term (e.g., Fall only). Selecting the full academic year is standard; the school will automatically split the loan amount into two equal disbursements—one for the fall semester and one for the spring.
This section represents the most significant financial decision in the application process. You will see three options for how much you wish to borrow. Understanding the difference between these options is critical for managing your family’s long-term debt.
| Option | How it works | Best for… |
|---|---|---|
| I want to borrow the maximum amount | The school calculates the Cost of Attendance (COA) minus other aid and certifies the remainder. You do not set a cap. | Parents who have no other funding sources and are comfortable borrowing the full gap, regardless of the final total. |
| I want to specify a loan amount | You enter a specific dollar figure (e.g., $10,000). The school cannot certify more than this amount. | Parents sticking to a strict budget or those who want to borrow only what is strictly necessary for tuition. |
| I do not know the amount | You contact the school financial aid office later to specify the amount. | Parents waiting on a finalized tuition bill or pending scholarship appeals. |
Source: StudentAid.gov application interface options
Choosing “Maximum” is the easiest path, but it carries risks. Schools are authorized to include indirect costs—like transportation and personal expenses—in the Cost of Attendance. If you select the maximum, the school may certify a loan thousands of dollars higher than the actual tuition bill, resulting in a large “refund check” sent to the student. While this money can be used for living expenses, it is borrowed money that accrues interest immediately.
According to Sandy Baum, higher education economist, “Borrowing is not inherently bad; the question is how much, and under what terms.” To maintain control over your debt, it is often safer to calculate the specific gap yourself and request that exact amount.
The final screen displays a summary of all entered information. Review the student’s SSN and the requested loan amount carefully. You will also be asked to authorize the school to use loan funds to satisfy other educationally related charges (like library fines or lab fees) and to indicate how you want any credit balance (refund) to be handled—sent to you or directly to the student.
Crucial timing note: the 180-day ruleOnce you click “Submit,” the Department of Education initiates an immediate credit check. According to StudentAid.gov as of January 2025, this credit check is valid for 180 days. If you apply more than six months before the start of classes, your credit check may expire, forcing you to undergo a second hard inquiry and re-sign your documents. Aim to apply 2–3 months before the semester begins.
Upon clicking “Submit,” the system processes your request instantly. Within seconds, you will be taken to a results page that reveals the outcome of the mandatory credit check—the next major hurdle in the process.
Understanding the credit check process
Upon clicking “Submit,” the Department of Education’s system initiates an immediate, automated review of your credit history. Unlike a mortgage or auto loan application, this process does not generate a credit score or evaluate your debt-to-income ratio. Instead, it is a binary pass/fail check looking specifically for “adverse credit history.”
The system pulls data from major credit bureaus to verify that you do not have negative markers exceeding the federal thresholds. As established by Federal Student Aid regulations as of January 2025, this check looks for significant delinquencies or recent major derogatory events like bankruptcy or foreclosure. Because the criteria are standardized and the check is automated, the decision is typically displayed on your screen within seconds of submission.
If approved, according to StudentAid.gov, your credit check remains valid for 180 days as of January 2025. This validity period is crucial for your application timeline. If you apply too early—for example, in January for a semester starting in September—the credit check will expire before the school can disburse the funds. In that scenario, the Department of Education would require a new credit inquiry to reissue the loan, which results in another hard pull on your credit report. To avoid this, coordinate your application to fall within six months of the start of the academic term.
Receiving a denial can be stressful, but it is a common occurrence and does not necessarily mean you cannot fund the college bill. If the credit check identifies adverse history, the Department of Education provides three specific pathways to proceed.
Pathways for denied applicants
- Obtain an endorser: Similar to a cosigner on a private loan, an endorser is someone (other than the student) without an adverse credit history who agrees to repay the loan if you do not.
- Document extenuating circumstances: If your adverse credit history is due to a specific, temporary event (like a divorce or medical emergency) and you can provide documentation, you may file an appeal with the Department of Education.
- Student borrowing: If the parent cannot secure a PLUS loan, the student becomes eligible for additional Direct Unsubsidized Loans.
For many families, the third option is the most streamlined solution. If a parent is denied a PLUS loan, the school is notified and can allow the dependent undergraduate student to borrow an additional amount in unsubsidized federal loans, depending on their grade level. This shifts the debt burden to the student but ensures they have access to federal funding limits typically reserved for independent students.
If these federal options do not cover the full funding gap, or if an endorser is unavailable, this is often the point where families evaluate private lenders. According to Betsy Mayotte, student loan expert, “In general, federal loans should be your first stop, but private loans can be appropriate when you’ve maxed out your federal eligibility.”
Compare rates from 8+ private lenders
If your credit check is approved—or if you successfully secure an endorser or win an appeal—your next step is to formalize the loan agreement. This is done by signing the Master Promissory Note (MPN), a legal document that commits you to repaying the debt.
Completing the Master Promissory Note (MPN)
Securing credit approval is a major milestone, but it does not finalize the loan. To actually receive the funds, you must sign a Master Promissory Note (MPN). This is the binding legal contract between you and the U.S. Department of Education, in which you promise to repay the loan along with any accrued interest and fees.
Unlike a standard promissory note that applies to a single loan, the “Master” Promissory Note is designed to cover multiple loans over a continuous period of enrollment. This means that for most borrowers, you will only need to complete this step once for each student you are supporting, streamlining the process for future academic years.
The MPN is completed entirely online through the same portal where you submitted your application. Log in to StudentAid.gov with your parent FSA ID and select “Complete Master Promissory Note (MPN)” from the checklist. Be sure to select the specific version labeled “Parent PLUS MPN,” as the terms differ significantly from the MPNs students sign for their own Direct Loans.
The process typically takes about 15 minutes. To complete it, you will need to provide:
- Borrower information: Verification of your contact details and driver’s license number (if applicable).
- Two references: You must list two people with different U.S. addresses who have known you for at least three years. The Department of Education uses these contacts only if they lose touch with you during repayment; they are not cosigners and are not responsible for the debt.
- Student information: Confirmation of the student for whom you are borrowing.
Before submitting your e-signature, you will be presented with the full terms and conditions of the loan. This section outlines your rights and responsibilities, including interest rate calculations, deferment options, and repayment plans. While it can be tempting to scroll quickly to the bottom, it is vital to read these terms carefully. By signing, you are legally acknowledging that you personally owe the debt, even if the student does not complete their education or is unhappy with the school.
One MPN, multiple yearsA signed Parent PLUS MPN is generally valid for up to 10 years. If you apply for another PLUS loan for the same student at the same school next year, you likely won’t need to sign a new note—the new loan will simply be added to the existing agreement. However, if you borrow for a different child or if the student transfers to a different university, a new MPN is required.
Once you click submit, the Department of Education records your signature immediately. The school is typically notified within 1–2 business days, though it may take slightly longer for their internal portals to update. You do not need to print or mail a physical copy to the college.
With the application submitted, credit approved, and the legal contract signed, the ball moves to the school’s court. The financial aid office must now certify the loan details before any money changes hands.
School certification and disbursement timeline
Once the Department of Education has approved your credit and received your Master Promissory Note (MPN), the application process moves from the federal government to the college’s financial aid office. This phase is known as “school certification.” Essentially, the Department of Education notifies the school that you are eligible for the loan, and the school must then confirm the loan details before any funds can be released.
During certification, the financial aid office reviews the student’s file to verify two critical factors: enrollment status and loan amount. The student must be enrolled at least half-time to receive funds. Additionally, the school ensures that the total aid package—including the Parent PLUS Loan, scholarships, grants, and student loans—does not exceed the Cost of Attendance (COA).
If you selected “Maximum Amount” on your application, the school will calculate the exact figure to fill the remaining gap in the COA. If you requested a specific amount that exceeds the allowable gap, the school will reduce the loan to the maximum eligible amount. You will typically receive an updated financial aid offer or a notification via the student portal once this adjustment is complete.
Certification timelines vary significantly by season. During peak processing times (July and August), schools may take 1–3 weeks to certify a loan after receiving the MPN. During off-peak months, this may happen in just a few days. It is important to monitor your email—and have the student check their school email—for notifications regarding certification status.
Federal regulations generally require that loans for a full academic year be disbursed in at least two equal installments. You cannot receive the entire year’s funding in August; half will be applied to the fall semester, and the other half is reserved for the spring.
| Event | Typical timing (fall/spring cycle) | Action |
|---|---|---|
| Fall disbursement | 10 days before classes start – First week of classes | 50% of the net loan amount is applied to the student’s account. |
| Spring disbursement | January (start of spring term) | The remaining 50% is applied to the student’s account. |
| Credit balance refund | Within 14 days of disbursement | Any funds remaining after school charges are paid are sent to the borrower. |
Source: StudentAid.gov (Disbursement rules effective for 2025–2026 award year)
When the disbursement date arrives, the funds are sent directly to the school, not to your personal bank account. The college applies the money first to tuition, fees, and room and board (if the student lives on campus).
If the loan amount exceeds these direct costs—which often happens if you borrowed to cover books, transportation, or off-campus housing—a “credit balance” is created. By law, the school must refund this excess amount within 14 days of the disbursement. This refund is sent via check or direct deposit to the party you selected during the application process (either the parent borrower or the student).
Quick tip: watch the net amountRemember that the amount disbursed will be slightly lower than the amount you borrowed due to the loan origination fee. According to StudentAid.gov, the origination fee is 4.228% as of January 2025. When calculating how much to borrow to cover the bill, be sure to account for this deduction so you don’t come up short.
With the funds disbursed and the tuition bill satisfied, the immediate pressure is off. However, the loan lifecycle is just beginning. Understanding how to manage this debt—and the repayment options available—is the next step in protecting your financial health.
Managing your Parent PLUS loan after approval
After the school certifies your application and the first funds are disbursed, the Department of Education assigns your loan to a federal loan servicer. This company—such as MOHELA, Nelnet, or Aidvantage—will be your primary point of contact for all billing and customer service matters. You will receive a welcome letter or email from your assigned servicer containing instructions on how to set up your online account.
It is vital to log in to StudentAid.gov periodically to verify which servicer handles your loan, as it is possible to have different servicers for different loans if you have borrowed over multiple years. Setting up your online access immediately ensures you do not miss critical correspondence regarding your repayment schedule.
Unlike Direct Loans taken out by students, which typically have a six-month grace period after graduation, Parent PLUS Loans officially enter repayment 60 days after the loan is fully disbursed. Since most loans are split into fall and spring disbursements, this usually means your first payment would be due in March or April of the current academic year, while the student is still in class.
However, most parents prefer not to make full payments while supporting a student in college. You have the option to request a deferment, which allows you to pause payments while the student is enrolled at least half-time and for an additional six months after they graduate or drop below half-time enrollment. You likely saw an option to request this directly on the application, but if you missed it, you can contact your servicer to apply for an in-school deferment now.
The cost of deferment: interest capitalizationDeferring payments does not stop interest from growing. Interest on Parent PLUS Loans begins accruing the moment the funds are disbursed. If you choose to defer payments, this unpaid interest will eventually be “capitalized”—added to your principal balance—when repayment officially starts. This means you will end up paying interest on your interest, increasing the total cost of the loan.
To minimize the impact of capitalization, many financial experts recommend making “interest-only” payments while the student is in school, even if you have chosen to defer the full monthly bill. This keeps the principal balance from growing and makes the eventual transition to full repayment less shocking.
If the interest rate on your PLUS loan feels burdensome, or if you have strong credit and stable income, you might consider refinancing the debt with a private lender to potentially secure a lower rate. Note that refinancing federal loans turns them into private loans, causing you to lose access to federal protections like income-driven repayment and forgiveness programs.
For a deeper dive into your long-term options, read our guide to student loan repayment strategies. If you are considering moving away from the federal system to save on interest, you can check current private rates below.
Compare refinancing rates from 8+ lenders
Reapplying for subsequent years
It is important to remember that federal student aid operates on an strict annual cycle. A Parent PLUS Loan covers only the specific academic year for which you applied, meaning the process is not “one and done.” To secure funding for sophomore, junior, and senior years, you must take specific steps each spring or summer to renew your eligibility.
To borrow for a subsequent year, the student must first submit a new Free Application for Federal Student Aid (FAFSA). This is the prerequisite for all federal aid and must be on file before a new loan can be processed. Once the school receives the renewal FAFSA and generates a new financial aid offer, the parent must log in to StudentAid.gov and submit a new Direct PLUS Loan Application.
You cannot simply “renew” the previous loan automatically. Submitting a fresh application allows you to specify a new loan amount for the upcoming year. This is helpful because costs often rise, or the student’s other financial aid (like scholarships) may fluctuate, changing the exact gap you need to fill.
While the application is annual, the paperwork is streamlined for returning borrowers. You likely will not need to sign a new Master Promissory Note (MPN). As noted previously, the MPN is generally valid for up to 10 years for the same student at the same school. This makes reapplying significantly faster—often taking just 5–10 minutes.
However, the credit check is reset every year. Every new application triggers a new hard credit inquiry. An approval in freshman year does not guarantee approval in subsequent years. If your credit history changes significantly—such as a new bankruptcy or serious delinquency—you could face a denial in a later year, even if you have been a reliable borrower previously.
To ensure funds are ready by the tuition deadline without risking the credit check expiring, aim to apply during the same window each year—typically 2–3 months before the start of the fall term. Avoid applying too early (e.g., in the spring for the following fall), as the 180-day credit check validity could lapse before disbursement.
While the process is designed to be repeatable, issues can occasionally arise during any stage of the application. Knowing how to handle common roadblocks can prevent a delay in funding.
Troubleshooting common application problems
Even with careful preparation, technical glitches and data mismatches can stall a Parent PLUS Loan application. Because this process involves sensitive personal data and coordination between three parties—you, the Department of Education, and the university—errors are not uncommon. If you encounter a roadblock, use this troubleshooting guide to identify the issue and resolve it quickly.
Problem: “My personal information doesn’t match.”
This is the most frequent barrier to starting an application. If you receive an error stating your information does not match Social Security Administration (SSA) records, check your name exactly as it appears on your Social Security card. If you recently changed your name (e.g., due to marriage) but haven’t updated the SSA, you must use your old name to apply until the official records are updated.
Problem: “I can’t remember my FSA ID password or my account is locked.”
If you fail to log in three times, your account will be locked for 30 minutes. Do not keep trying. Instead, use the “Forgot My Password” link to reset your credentials via email or text. If you are completely locked out, you must contact the Federal Student Aid Information Center (FSAIC) directly.
Problem: “The school isn’t listed in the dropdown menu.”
First, verify you have selected the correct state. Then, try searching by the school’s full official name rather than an abbreviation (e.g., “University of California Los Angeles” instead of “UCLA”). If the school still does not appear, they may not participate in the Direct Loan program, or their participation status may be under review.
Problem: “I was approved, but the school hasn’t received my application.”
This usually happens because of a mismatch in the student’s information. When you filled out the parent application, if you made a typo in the student’s Social Security Number or Date of Birth, the Department of Education cannot link the loan to the student’s school record. You cannot edit a submitted application; you must contact the school’s financial aid office to see if they can manually match it, or you may need to submit a new application with the correct details.
Problem: “The website timed out before I finished.”
StudentAid.gov has security timers that log you out after periods of inactivity. Unfortunately, the application does not always auto-save incomplete sections. It is best to gather all documents before you start so you can complete the process in one 20-minute sitting. If the site crashes, wait 15 minutes and try again using a different browser.
If you cannot resolve a technical issue on your own, you can contact the Federal Student Aid Information Center for support. They can assist with FSA ID recovery and application errors, though they cannot override credit decisions.
- Online support: StudentAid.gov Help Center (includes live chat)
- Phone: 1-800-4-FED-AID (1-800-433-3243)
Successfully navigating these hurdles ensures your funding is secured. With the application process demystified and troubleshooting steps in hand, let’s review the key takeaways to ensure you feel confident moving forward.
Securing a Parent PLUS Loan is a significant financial commitment, but it is also a reliable way to bridge the gap between financial aid and the final cost of college. By breaking the process down into distinct stages—preparation, application, and certification—you can navigate the system with confidence and ensure the tuition bill is paid on time.
- Start with the FSA ID: Ensure the parent borrower has their own verified account distinct from the student to avoid processing delays.
- Watch the clock: Submit your application 2–3 months before classes start. Allow 2–4 weeks for school certification and disbursement, but be mindful that credit checks expire after 180 days.
- Complete all steps: Funding cannot be released until the application is submitted, the credit check is passed, and the Master Promissory Note (MPN) is signed.
- Reapply annually: Remember that you must submit a new application and pass a new credit check for every academic year you need funding.
If you find that Parent PLUS interest rates are higher than expected, or if a credit denial complicates your plans, private student loans may offer a competitive alternative for borrowers with strong credit.
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For specific questions about your loan status or disbursement dates, contact your school’s financial aid office directly or log in to StudentAid.gov. With your financing secured, you can shift your focus to what matters most: the student’s academic success.
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References and resources
Use these verified resources to navigate the application process and manage your loan effectively.
- Direct PLUS Loan Application: The official portal to submit your funding request.
- Master Promissory Note (MPN): Complete the required legal agreement here.
- FSA ID Account Creation: Set up your parent-specific credentials.
- Federal Student Aid Information Center: 1-800-4-FED-AID (1-800-433-3243) for technical assistance.
- School Financial Aid Office: Contact your specific college directly for certification and disbursement updates.
